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    The postings on this blog are a compilation of over 25 years of stationery and wedding industry experience of veteran wedding and stationery business owner, Brian Lawrence.

    Here you will find industry trends, marketing advice, new service offerings and musings. We invite you to add comments and learn from others who have businesses similar to yours.

New stamp from the US Postal Service

The new US Postal Service stamp simply does not solve invitation mailing problems.

Greetings Magazine reported that during a ceremony at the National Stationery Show in May, the US Postal Service released a sixty four cent “Butterfly Stamp” that is a flat rate for up to one ounce regardless of the shape of an envelope. It does reduce the price of a square envelope and eliminate the need to bring a greeting card to the post office. However, because most invitations and their enclosures exceed one ounce, weighing at the post office and adding additional postage will still be required.

The most important issue of all is that the Post Office is unwilling to standardize a policy of hand canceling. Machine handling contributes to the ruination of invitations. Customers can invest thousands of dollars to achieve that perfect reflection of their taste in an invitation, only to have it ruined. The Post Office has as much as risk to lose revenue as invitation retailers. This discouraging practice of not assuring that a piece of mail with valuable content reaches the recipient in the condition it was sent is bad business. Customers cannot even pay for the extra care. This apathy only encourages sending less expensive invitations which involves less postage or even moving to electronic invitations.

I both wrote to and called the postmaster in Washington and received more apathy. Perhaps a collective effort is in order.

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Posted in Stationery Industry, invitation industry | Tagged , | 1 Comment

It’s Beautiful

As a wedding professional, think about when you are working with a bride and you are presenting invitations, flowers, photography, video, limousines, bridal gowns, or tuxedos. What are the most important thoughts a bride must have about your company that helps you make a sale?

1) They like you
2) They like your work

Of course price is important to many brides but if a bride is investing in a formal ceremony and reception and you do not create this positive perception, you couldn’t give your services away. Would a bride carry a bouquet she hates, even if it is free? Would she send out an invitation that she hates, even it is free? Would a bride hire a photographer whose personality she hates, even if it is free?

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Posted in marketing, website design, wedding industry | Tagged , | Leave a comment

Editing the editors

In the many hats I have worn in the stationery industry as a retailer, wholesaler, writer, speaker and marketing consultant, I try not to just respond to challenges but also seek to understand their derivation. One thing that I have learned even in the sale of exclusively, dealer sold invitations, is the importance of retail brand recognition. Brand recognition can be accomplished by advertising to the target audience. There are a number of invitation brands that take ads in magazines like Martha Stewart Weddings. These brands usually invest in the ad and then promote opportunities for dealers to be listed for a fractional cost, that subsidizes the investment. It is a good strategy. The brand enjoys the exposure and creating a consumer preference while the participating dealers receive the response as the dealer closest to the bride seeing the advertisement.

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Posted in invitation industry, marketing, wedding industry | Tagged , | Leave a comment

The thinking of The National Stationery Show is stationary.

I love the stationery industry and I realize now more than ever that invitation retailers and manufacturers have a big fight ahead of them. I also realize how much I care about this industry. This year’s show was an indication to me that my role is shifting as more of retailer advocate than anything else. At least that is how I was naturally postured in my open discussions with CEO’s of independently owned major brands such as Inscribe, Birchcraft, Checkerboard and Envelopments. I was also very vocal at a conference on Saturday talking about the future of the Stationery Industry and a meeting of the Invitation Stationery Alliance.

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Posted in Stationery Industry, invitation industry | Tagged | 1 Comment
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