New stamp from the US Postal Service

The new US Postal Service stamp simply does not solve invitation mailing problems.

Greetings Magazine reported that during a ceremony at the National Stationery Show in May, the US Postal Service released a sixty four cent “Butterfly Stamp” that is a flat rate for up to one ounce regardless of the shape of an envelope. It does reduce the price of a square envelope and eliminate the need to bring a greeting card to the post office. However, because most invitations and their enclosures exceed one ounce, weighing at the post office and adding additional postage will still be required.

The most important issue of all is that the Post Office is unwilling to standardize a policy of hand canceling. Machine handling contributes to the ruination of invitations. Customers can invest thousands of dollars to achieve that perfect reflection of their taste in an invitation, only to have it ruined. The Post Office has as much as risk to lose revenue as invitation retailers. This discouraging practice of not assuring that a piece of mail with valuable content reaches the recipient in the condition it was sent is bad business. Customers cannot even pay for the extra care. This apathy only encourages sending less expensive invitations which involves less postage or even moving to electronic invitations.

I both wrote to and called the postmaster in Washington and received more apathy. Perhaps a collective effort is in order.

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2 Comments

  1. Posted September 2, 2010 at 3:15 pm | Permalink

    Thank you Brian for this post. It’s an encouragement to hear that I am not the only stationer battling the post office. I recently had a major run in with my local post offices (yes, plural) over this issue. One of my clients sent out their wedding invitation and it was delivered covered in ink and looked as though it was chewed up, ran over, and then stepped on. To say they were disappointed was an understatement! It hurts my business when this happens because people are questioning the amounts they should spend, the time, and energy on a social invitation when e-sources ensures the invite is delivered and is free. I struggle to make my experience relevant sometimes too – but am thankful for the traditional client who sees my value. How can we get the Postmaster to listen? I know I am willing to pay for hand-cancelling services and so are my clients.

  2. Posted September 7, 2010 at 8:38 pm | Permalink

    Hey Brian – Best of luck in your new job – and Happy New Year!
    ♥ The Pilchik Family

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